Need assistance
on your product?
We can help.

Follow the 3 easy steps below.

1 Locate your Invoice

2 Select a Brand

3 Guidelines for Selected Brand

Locate your Invoice

If you have your invoice, move to step 2.

Next

If you don’t have your invoice, please fill out the following form and assistance will follow.
You should receive a response within 48 hours.



    Select a Brand

    Choose the brand of the product you require assistance with.

    Next

    Guidelines for Selected Brand

    Each brand has its own unique guidelines for warranties and instructions regarding product issues.
    Please adhere to the following steps.

    AD-Waters (Aquabrass, ALT, Fiora, Simas, Royo, Vovo, Oli and Cabano)

    Steps:

    1. Go to https://ad-waters.com/service-parts/ and fill out their simple and easy form to get help with your service call.
    2. Get feedback/help from a representative at AD-Waters.
    3. Solve the problem.
    4. If there’s anything else we can help you with, email us at [email protected]

    Baril

    Steps:

    1. Be sure to have Invoice, picture and/or videos of the problem and item.
    2. E-mail [email protected] a description of your problem with your proof of purchase (Invoice), pictures and/or video of the problem.
    3. Get direct help from the service department at Baril.
    4. To get in contact with Baril go to https://barildesign.com/en/contact-us/ 
    5. If there’s anything else we can help you with, email us at [email protected]

    Blanco

    Steps:

    1. Fill out this simple and easy form https://app.smartsheet.com/b/form/288fe15351044bf49cc08e0783acd5be and get help with your service call.
    2. Get feedback/help from a representative at Blanco.
    3. Solve the problem.
    4. To get in contact with Blanco go to https://www.blanco.com/ca-en/support/contact-us/ 
    5. If there’s anything else we can help you with, email us at [email protected]

    Fleurco

    Steps:

    1. Go to https://fleurco.com/en/shower-enclosure/warranty, scroll to the bottom and press “SUBMIT CLAIM” 
    2. Fill out their simple and easy form to get help with your service call.
    3. Get feedback/help from a representative at Fleurco.
    4. Solve the problem.
    5. To get in contact with Fleurco go to https://fleurco.com/en/shower-enclosure/contact 
    6. If there’s anything else we can help you with, email us at [email protected]

    Franke

    Steps:

    1. Go to https://www.franke.com/ca/en/home-solutions/contact/contact-form-simple.html  and fill out their simple and easy form to get help with your service call.
    2. Get feedback/help from a representative at Franke.
    3. Solve the problem.
    4. To get in contact with Franke go to https://www.franke.com/ca/en/home-solutions/contact.html
    5. If there’s anything else we can help you with, email us at [email protected]

    Insinkerator

    Steps:

    1. Go to https://support.insinkerator.com/app/ask_CA_french and fill out their simple and easy form to get help with your service call.
    2. Get feedback/help from a representative at Insinkerator.
    3. Solve the problem!
    4. To get in contact with Insinkerator go to https://insinkerator.emerson.com/en-ca
    5. If there’s anything else we can help you with, email us at [email protected]

    Jean Lepine (Aktuel)

    Steps:

    1. Be sure to have Invoice, picture and/or videos of the problem and item.
    2. E-mail [email protected] a description of your problem with your proof of purchase (Invoice), pictures and/or video of the problem.
    3. Get direct help from the service team at Jean Lepine.
    4. To get in contact with Jean Lepine go to https://www.plomberiejeanlepine.com/en/contact-us 
    5. If there’s anything else we can help you with, email us at [email protected]

    American Standard

    Steps:

    1. Go to https://www.americanstandard.ca/contact-us and fill out their simple and easy form to get help with your service call.
    2. Get feedback/help from a representative at American Standard.
    3. Solve the problem!
    4. If needed extra help message [email protected].

    Grohe

    Steps:

    1. Go to https://www.grohe.ca/contact-us and fill out their simple and easy form to get help with your service call.
    2. Get feedback/help from a representative at Grohe.
    3. Solve the problem!
    4. If needed extra help message [email protected]

    DXV

    Steps:

    1. Go to https://www.dxv.ca/contact-us and fill out their simple and easy form to get help with your service call.
    2. Get feedback/help from a representative at Grohe.
    3. Solve the problem!
    4. If needed extra help message [email protected]

    Maax

    Steps:

    1. Go to https://maax.ca/services/contact/parts-request and fill out their simple and easy form to get help with your service call.
    2. Get feedback/help from a representative at Maax.
    3. Solve the problem.
    4. If there’s anything else we can help you with, email us at [email protected]

    OS&B

    Steps:

    1. Be sure to have Invoice, picture and/or videos of the problem and item.
    2. E-mail [email protected] a description of your problem with your proof of purchase (Invoice), pictures and/or video of the problem.
    3. Get direct help from the service team at Panasonic.
    4. To get in contact with Panasonic go to https://www.osb.ca/contact-Oakville-Stamping-and-Bending-Ltd.php 
    5. If needed extra help message [email protected]

    Masco Canada (Delta, Brizo, Hansgrohe)

    Steps:

    1. Be sure to have Invoice, picture and/or videos of the problem and item.
    2. E-mail [email protected] a description of your problem with your proof of purchase (Invoice), pictures and/or video of the problem.
    3. Get direct help from the service team at Masco.
    4. If there’s anything else we can help you with, email us at [email protected]

    Panasonic

    Steps:

    1. Be sure to have Invoice, picture and/or videos of the problem and item.
    2. E-mail [email protected] a description of your problem with your proof of purchase (Invoice), pictures and/or video of the problem.
    3. Get direct help from the service team at Panasonic.
    4. To get in contact with Panasonic go to https://www.na.panasonic.com/
    5. If there’s anything else we can help you with, email us at [email protected]

    Produit Neptune

    Steps:

    1. Be sure to have Invoice, picture and/or videos of the problem and item.
    2. E-mail [email protected] a description of your problem with your proof of purchase (Invoice), pictures and/or video of the problem.
    3. Get direct help from the service team at Produit Neptune.
    4. To get in contact with Produit Neptune go to  https://produitsneptune.com/en/a_propos/nous_joindre.php 
    5. If there’s anything else we can help you with, email us at [email protected]

    Odass

    1. Go to https://odass.ca/produits/index.php?route=information/contact to contact Odass for any service call or technical issues.
    2. See https://odass.ca/produits/en/limited-warranties-i7/ to have Odass’ Table of Warranties.
    3. If there’s anything else we can help you with, email us at [email protected]

    Pierdeco

    Steps:

    1. Go to https://pierdeco.com/service/ and fill out their simple and easy form to get help with your service call.
    2. Get feedback/help from a representative at PierDeco.
    3. Solve the problem.
    4. If there’s anything else we can help you with, email us at [email protected]

    Rubi

    Steps:

    1. Be sure to have Invoice, picture and/or videos of the problem and item.
    2. E-mail [email protected] description of your problem with your proof of purchase (Invoice), pictures and/or video of the problem.
    3. Get direct help from the service team at Rubi.
    4. To get in contact with Rubi go to https://rubi.ca/en-CA/services
    5. If there’s anything else we can help you with, email us at [email protected]

    Streamline Canada (Aria Vanitiy, Catalano, Cavalli, Newform, Saunacore)

    Steps:

    1. Be sure to have Invoice, picture and/or videos of the problem and item.
    2. E-mail [email protected] description of your problem with your proof of purchase (Invoice), pictures and/or video of the problem.
    3. Get direct help from the service team at Streamline.
    4. To contact Streamline directly go to https://streamlinecanada.ca/contact/ 
    5. If there’s anything else we can help you with, email us at [email protected]

    Tenzo

    Steps:

    1. Be sure to have Invoice, picture and/or videos of the problem and item.
    2. E-mail [email protected] a description of your problem with your proof of purchase (Invoice), pictures and/or video of the problem.
    3. Get direct help from the service team at Tenzo.
    4. To get in contact with Tenzo go to https://www.tenzo.ca/en/support/client 
    5. If there’s anything else we can help you with, email us at [email protected]

    Vanico Maronyx

    Steps:

    1. Be sure to have Invoice, picture and/or videos of the problem and item.
    2. E-mail [email protected] a description of your problem with your proof of purchase (Invoice), pictures and/or video of the problem.
    3. Get direct help from the service team at Vanico Maronyx.
    4. To get in contact with Vanico Maronyx go to https://www.vanico-maronyx.com/Contact-us 
    5. If there’s anything else we can help you with, email us at [email protected]

    Vogt Industries

    Steps:

    1. Be sure to have Invoice, picture and/or videos of the problem and item.
    2. E-mail [email protected] a description of your problem with your proof of purchase (Invoice), pictures and/or video of the problem.
    3. Get direct help from the service team at Vogt Industries.
    4. To get in contact with Vogt Industries go to https://www.vogtindustries.com/contactus
    5. If there’s anything else we can help you with, email us at [email protected]

    Zitta

    Steps:

    1. Be sure to have Invoice, picture and/or videos of the problem and item.
    2. E-mail [email protected] a description of your problem with your proof of purchase (Invoice), pictures and/or video of the problem.
    3. Get direct help from the service team at Zitta Groupe.
    4. To get in contact with Zitta Groupe go to https://zitta.ca/en/project/contact-us/ 
    5. If there’s anything else we can help you with, email us at [email protected]

    Kalia

    Steps:

    1. Be sure to have Invoice, picture and/or videos of the problem and item.
    2. E-mail [email protected] a description of your problem with your proof of purchase (Invoice), pictures and/or video of the problem.
    3. Get direct help from the service team at Jean Lepine.
    4. To get in contact with Jean Lepine go to https://www.kaliastyle.com/en/services/warranty
    5. If there’s anything else we can help you with, email us at [email protected]

    Kindred

    Steps:

    1. Go to https://www.kindred-sinkware.com/ca/en/support/contact-form.html and fill out their simple and easy form to get help with your service call.
    2. Get feedback/help from a representative at Kindred.
    3. Solve the problem.
    4. To get in contact with Kindred go to https://www.kindred-sinkware.com/ca/en/support.html
    5. If there’s anything else we can help you with, email us at [email protected]